Vice President, Client Relations
Susan began her career in the human services field working with individuals to create long term, healthy mentoring relationships and has brought that same ability to forge partnerships to associations and their members for over 10 years. Her experience working with brokers, carrier representatives, association leaders, members and individual employees allows for comprehensive needs assessment and fulfillment. For the past 5 years, Ms. Ellender has served as the primary consultant for the Louisiana Association of Business and Industry's (LABI) endorsed insurance plan. A board member of Associated Benefits Consulting since 1998, Susan graduated from Louisiana State University with a Bachelor of Science Degree in Human Ecology in 1992. In addition, she is a licensed life, health and accident agent with a certificate in Health Care Reform Studies from The American College of Financial Services.